Refrigeration, HVAC, lighting, and solar now connect through one Tosi gateway at every store, and each team sees only its own systems.
CUSTOMER STORY: RETAIL
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Refrigeration, HVAC, lighting, and solar now connect through one Tosi gateway at every store, and each team sees only its own systems.
THE CHALLENGE
The retailer runs controls, HVAC, solar, refrigeration, lighting, and network systems at more than 600 stores. Each system was set up on its own, with its own remote access device and its own team or service provider. Each device cost about $1,000, not counting its internet connection, so the hardware bill kept growing.
Complex management
Up to four devices per store, across more than 600 stores, meant a lot of setup and upkeep.
Bigger attack surface
Every device and internet connection was another way for attackers to get in, and each one had to be monitored and updated.
No central view
Different departments and service providers managed separate systems, so no one could see everything in one place.
THE SOLUTION
The retailer replaced its separate remote access devices with one Tosi gateway at each store and cut hardware costs by about 80%. It now manages access to every system from one platform.
One secure point of access
HVAC, lighting, refrigeration, and the other systems now connect through one secure device at each store, saving about $4,000 per store.
Access by role
Administrators grant or remove access by role, so the lighting team sees only lighting systems and the HVAC team sees only HVAC controllers.
One connection to the cloud
The retailer connected a cloud energy optimization service through one secure connection instead of up to 600 IPsec tunnels.
Faster issue resolution
Teams diagnose and fix problems from a single dashboard.
Scalable growth
Adding new stores, assets or services requires minimal infrastructure changes.
Stronger security posture
Centralized access control and secure connection management reduce cyber risk.
Greater business agility
The retailer can add services such as third-party analytics without managing separate tunnels or gateways.